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AWOKE Shipping Policy

At AWOKE, we're dedicated to ensuring your order reaches you in the best condition and as swiftly as possible. Please take a moment to familiarize yourself with our shipping policy.

Shipping Destinations:

We offer shipping worldwide, so no matter where you are, you can wear your voice and speak your truth with AWOKE., and if you don't see your destination listed, please let us know! We'll do our best to ensure you can wear your voice and make a statement no matter where you are.

Print on Demand for a Greener Planet:

To reduce unnecessary waste and minimize our carbon footprint, we proudly operate on a Print on Demand model. What does this mean? It means that once you place your order, it can take up to 3 days for your items to be produced. We believe in quality over quantity and doing our part to protect our beautiful planet.

Free Standard Shipping:

For standard shipping, we offer FREE shipping. While we aim to get your order to you as soon as possible, please keep in mind that the world is vast, and it might take a minimum of 14 days. We promise we're working diligently to get your AWOKE gear to you!

Flat-Rate Costs:

Our shipping costs are a flat rate, and standard shipping is free. If you're looking for expedited shipping options, you'll find those choices at checkout. We want to provide you with flexibility to meet your needs.

Shipping Times:

Our shipping times may vary depending on your location and the product's availability. You can find estimated delivery times during the checkout process. Please note that these times are approximate, and actual delivery times may differ. We do our best to keep you informed along the way and you can track your parcels progress so you know when to be in to collect!

Customs and Duties:

For international orders, please be aware that your package may be subject to customs fees, import duties, or taxes imposed by your country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees. 

  • This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. 

  • Nice idea but no...will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy!

Delivery Issues:

If you encounter any issues with your delivery or believe your package may be lost, please contact our customer support team at SpillTheTee@awoke.org.uk. We'll work diligently to assist you and resolve any problems.

Returns and Refunds:

Please review our Returns and Refunds Policy for information on returning products and requesting refunds.

Questions or Concerns:

If you have any questions or concerns about our shipping policy or your order's delivery, feel free to reach out to our dedicated customer support team at SpillTheTee@awoke.org.uk. We're here to ensure your AWOKE shopping experience is as seamless as possible.

 

Thank you for choosing AWOKE. We appreciate your support in wearing your voice and making a statement with us!

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