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  • What is AWOKE and its mission?
    AWOKE is a fashion apparel brand on a mission to unite and fight against oppression, injustice, and inequality. Our mission is to empower conversations about difficult topics, challenge societal norms, and promote social justice through clothing and activism.
  • What does "AWOKE" mean?
    AWOKE stands for being awake, aware, and conscious of social issues and injustices in the world. It's about awakening to the need for change.
  • What kind of products does AWOKE offer?
    AWOKE offers a range of streetwear and statement apparel, including oversized graphic tees, hoodies, tracksuits, and more. Our products are designed to empower you to wear your voice and speak your truth.
  • How can I purchase AWOKE products?
    You can shop AWOKE products directly on our website at
  • How can I contact AWOKE for inquiries or collaborations?
    You can reach out to us through our Contact Us page for general inquiries and collaboration opportunities.
  • Do you have a physical store or retail locations?
    Currently, AWOKE operates exclusively online through our website.
  • What is your stance on social justice issues?
    AWOKE is committed to challenging societal norms and promoting social justice. We use our platform to raise awareness and engage in conversations about racism, feminism, ableism, and other important issues.
  • How can I stay updated with AWOKE's latest news and collections?
    You can stay in the loop by subscribing to our newsletter or following us on Instagram ( and TikTok (@awokeapparel).
  • Are your products ethically sourced and produced?
    Yes, we prioritize ethical sourcing and production practices to ensure our products align with our values.
  • Can I submit my own design or idea for a collaboration?
    We're always open to creative collaborations. Feel free to reach out with your ideas through our Collaboration Inquiries section. Before each collection we always run a competition so be sure to subscribe and follow us to keep informed of when you can enter!
  • What's the story behind the brand's founder?
    AWOKE was founded by an individual who has travelled the world, witnessed societal injustices, and felt compelled to create a platform for change. Learn more about our founder on the About AWOKE page.
  • Do you support any charities or social causes?
    AWOKE is actively involved in charity and philanthropy. We're dedicated to making a positive impact and supporting causes aligned with our mission. We are currently in talks with several non profits and social enterprises so keep an eye out for the latest drop. If you know of someone or a cause that we should support - please drop us a line. We try to find all the wonderful souls doing the most in the world but sometimes we do miss them!
  • If AWOKE were a Disney character, who would it be?
    If we had to choose, we'd say we're a mix of Mulan's determination, Izma's courage to be herself, and Hercules' journey to reclaim himself.
  • How can I get involved in AWOKE's mission?
    You can join the AWOKE community by wearing our statement apparel, participating in conversations, and supporting our initiatives. Together, we can rewrite the script on social justice.
  • Can I nominate someone for recognition in AWOKE's charity and philanthropy efforts?
    Absolutely! If you know someone doing impactful work, please contact us with their details, and we'll consider featuring them in our charity and philanthropy initiatives.
  • Are there any job openings at AWOKE?
    While we don't have any current openings, you can still send us your CV. You never know when an opportunity might arise!
  • How do I unsubscribe from AWOKE's newsletter?
    You can easily unsubscribe from our newsletter by clicking the "Unsubscribe" link at the bottom of any newsletter email you receive from us. I mean if you REALLY want to that is...
  • Are my personal and payment details secure on your website?
    Yes, we take data security seriously. We employ industry-standard encryption methods to protect your personal and payment information. - Your data is handled in accordance with our Privacy Policy, and we do not share your information with third parties without your consent.
  • What payment methods are accepted?
    We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and in some cases, digital wallets like Apple Pay or Google Pay. Please note that the availability of specific payment options may vary depending on your location.
  • Is it safe to enter my payment details?
    Yes, it is safe to enter your payment details on AWOKE. We take the security of your personal and financial information seriously and implement industry-standard encryption technologies to protect your data during transmission.
  • Are there any additional charges for using specific payment methods?
    AWOKE does not charge any additional fees for using most payment methods. However, please be aware that your bank or payment provider may impose transaction fees or currency conversion charges, which are beyond our control. We recommend contacting your financial institution for specific details regarding any additional charges.
  • Do you offer installment or financing options for purchases?
    Currently, we don't offer installment or financing options for purchases. However, we are constantly evaluating new payment options to enhance the shopping experience for our customers, so please stay tuned for any updates in the future.
  • How can I redeem a promo code or coupon?
    To redeem a promo code or coupon on AWOKE, follow these steps: - Add the desired items to your shopping cart. - Proceed to the checkout page. - Look for the designated field to enter your promo code or coupon during the checkout process. - Enter the code exactly as provided, ensuring there are no spaces or errors. - Click "Apply" or a similar button to apply the discount. Please note that promo codes or coupons may have specific terms and conditions, including expiration dates and usage limitations. Make sure to review the details associated with the code before attempting to redeem it.
  • Can I use multiple promo codes or coupons for a single purchase?
    In general, we allow the use of only one promo code or coupon per order. If you have multiple codes, you may need to choose the one that provides the best discount or deal. Please review the terms and conditions of each code to understand any limitations on their usage.
  • Are there any restrictions on promo codes or coupons?
    Promo codes or coupons on AWOKE may have certain restrictions, such as a minimum order value, specific product exclusions, or limitations on their usage. It's important to carefully read the terms and conditions associated with each code to ensure you meet the requirements for redemption.
  • Can I combine a promo code with other ongoing promotions or discounts?
    In most cases, we don't allow the combination of promo codes with other ongoing promotions or discounts. However, there may be exceptions during special campaigns or events. Please refer to the terms and conditions of the specific promo code and other ongoing promotions to determine if they can be combined.
  • How often does AWOKE offer promotions or discounts?
    We regularly offers promotions and discounts throughout the year, including seasonal sales, holiday deals, and special events. To stay updated on the latest offers, we recommend subscribing to our newsletter, following our official social media accounts, and visiting our website regularly.
  • Where can I find information about ongoing promotions or discounts?
    Information about ongoing promotions or discounts can be found on the AWOKE website, on the homepage. Additionally, our newsletters and social media channels often provide exclusive details about upcoming or ongoing promotions, so make sure to subscribe or follow us to stay informed.
  • Are you Print on Demand?
    Yes, we operate Print on Demand and as such shipping is at the mercy of processing times, processing takes an average 3 business days from whence the order shall be shipped upon confirmation of your order. We find this to be a more sustainable way to operate currently.
  • Does your product price include shipping fee and taxes?
    We work with carefully selected, reliable couriers to ensure a satisfactory shipping experience. Shipping fees and taxes are priced as stated upon checkout. Local import taxes are not included and are liable to be paid by yourselves.
  • What countries do you ship to?
    We ship to most countries across the globe. During the checkout process, you can enter your shipping address to confirm if we deliver to your location. If you can't find your country please let us know and we shall do our best to find a way. ​
  • How much does shipping cost?
    Shipping costs vary depending on the destination, package weight, and shipping method selected. The exact shipping cost will be calculated and displayed during the checkout process before you make your payment. As standard we have a set rate: Standard Shipping - 5 EURO Fast Shipping - 15 Euro Expedited/ Express Shipping - 25 EURO.
  • What shipping methods do you offer?
    We provide various shipping methods, including standard shipping, express shipping, and expedited shipping. The available options will be presented during the checkout process, and you can choose the one that suits your needs.
  • How long does it take to receive my order?
    The delivery time depends on the shipping method chosen and your location. Estimated delivery times will be provided during the checkout process. Please note that these are approximate and can be subject to unforeseen delays such as customs processing or natural disasters. Please contact us if you wish to know more about your specific order.
  • Do you offer expedited shipping?
    Yes, we offer expedited shipping options for customers who require faster delivery. During the checkout process, you can choose the expedited shipping option that best fits your requirements.
  • Can I track my order?
    We’re currently updating our order database, so if you placed your order before May 20th and you are unable to track it, please get in touch with us and we’ll look it up for you. - Once your order is confirmed, you will receive an order confirmation email with a unique order number. - You can use this order number to track the status of your order on our website. Visit the "Order Tracking" page, enter your order number and email address, and click "Track Order" to see the latest updates. If you are checking the status of your package and it states that there was an attempted delivery, this means that your local post office probably has the package. In which case you should promptly contact them to arrange a redelivery. If it is not picked up or redelivered to your address within a week or two, it will be shipped back to our warehouse location. If you’re not sure what to do, please get in touch with us and we’ll see what we can do on our end.
  • Do you provide free shipping?
    We may offer free shipping promotions from time to time. Please check our website or subscribe to our newsletter to stay updated on any ongoing free shipping offers or promotional campaigns.
  • Can I change my shipping address after placing an order?
    If you need to change your shipping address, please contact our customer support team as soon as possible. While we will do our best to accommodate your request, changes to the shipping address may not be possible if the order has already been shipped.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and more. The available options will be displayed during the checkout process.
  • What happens if my package is lost or damaged during transit?
    We take utmost care in packaging and ensuring that your order reaches you in good condition. However, if your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and arrange a replacement or refund as necessary.
  • Do you provide shipping updates or notifications?
    Yes, we will keep you updated throughout the shipping process. You will receive email notifications regarding the status of your order, including when it is shipped, along with tracking information to track its progress.
  •  Do you ship to PO Box addresses or APO/FPO addresses?
    Yes, we can ship to both PO Box addresses and APO/FPO addresses. Please ensure that you provide accurate and complete address details during checkout to avoid any delivery issues.
  • How do I place an order on your website?
    - Visit our website and browse our products. - Select the desired item(s), choose the size, color, and quantity. - Click on "Add to Cart" or "Buy Now" and proceed to the checkout process. - Provide the necessary shipping and billing information. - Select the preferred payment method and complete the order.
  • How long does it take to process and ship an order?
    We strive to process orders promptly. Typically, orders are processed within 3 business days (excluding weekends and holidays). - Shipping times may vary depending on the shipping method chosen during checkout and your location. Estimated shipping times will be provided during the checkout process.
  • Can I make changes to my order after it has been placed?
    We aim to process orders quickly. If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the order status.
  • What should I do if I receive a defective or incorrect item?
    We apologize for any inconvenience caused. If you receive a defective or incorrect item, please contact our customer support team immediately with your order details and a description of the issue. - Our team will assist you in resolving the problem by arranging a replacement, exchange, or refund, depending on the circumstances.
  • What about VAT or Taxes?
    VAT (Value Added Tax) is a mandatory tax that must be collected on all goods and services sold within the EU. As a print-on-demand company, we act as a marketplace to customers located within the EU. Therefore, we are are responsible for collecting and remitting the VAT. ​ - The VAT rate can vary depending on the destination country. Click the following link to view the latest VAT rates in EU member countries: - For countries where tax is not automatically calibrated into the overall price - we have done the leg work for you. The price you see is the whole price. ​ - For additional taxes due to import - please note these fall outside of our jurisdiction and are subject to yourself being accountable for them being paid.
  • How can I contact your customer support team?
    You can contact our customer support team on or the live chat. Our representatives are available throughout the week to assist you with any questions or concerns you may have regarding your order.
  • Can I leave a review for the products I purchased?
    Yes, we encourage customers to leave reviews and feedback for the products they have purchased. You can do this by visiting the product page on our website and leaving a review. We adore honesty but ain't about no Karen's. Don't be a keyboard warrior - speak to us and you never know how much further along in life you could get. Your feedback is valuable to us and helps other customers make informed decisions about their purchases.

No BS,
Just Answers

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